We offer free shipping on all subscription orders! For one-time orders we charge a flat $10 shipping fee.
We ship our fresh, frozen meats to all of the lower 48 states with free shipping on all subscription orders!
All orders are packed with dry ice and shipped via UPS with a transit time of 3 days or less. Our fulfillment team is awesome and they make sure that your meat is delivered frozen.
It depends on where you are located. Transit time on all shipments is is 3 days or less; orders typically ship on Mondays and Tuesdays. Orders placed on or before Sunday at 4pm CT will ship on Monday. Orders placed by 4pm CT on Monday will ship on Tuesday. Delivery details will be provided in via email when your order ships. If you have any questions, please contact Customer Service at firstname.lastname@example.org or call (833) 832-6766.
All orders are shipped via UPS.
When you are ready to cook your meat, it is recommended to place it on a plate or in a bowl and leave it in the fridge until completely thawed. However, if you are in a hurry you can speed up the process by submerging it in cold water in its original packaging for about 1 hour per lb of meat, remembering to change out the water with a new batch of cold water every 30 minutes. Reference the USDA for additional food safety guidelines. We do not recommend microwaving or cooking the meat in a frozen state, as it may compromise the amazing flavor.
If you’re not satisfied with your order, notify us within 30 days of your purchase and we’ll give you a full refund on the spot and even let you keep it. No complicated forms, no lengthy return process. Yes, you read that correctly, that’s how much we believe in our foods and want our customers to be happy.
You can contact us through our contact page! We will be happy to assist you.